Relief
The 4 p.m. scramble with no dinner plan is gone.
Since 2016, Hailo has been sending trusted household support into homes. You pay us one prepaid monthly package and we handle the rest. Your Angel, the schedule, payroll, covering time off, and the awkward conversations (let's be honest, usually the hardest part).
Breathe in… …and out.
Hey. I know exactly how overwhelming this feels right now. I've sat in this spot with dozens of families, and it does get easier from here.
The story
Over time, two solid families turned into twelve while I was getting my degree at Georgia State University.
Turns out I wasn't really watching kids most of the time. I was at the grocery store, unloading the dryer, walking the dog, organizing the linen closet. One of the moms I worked for, Amber, was the one who asked if I'd ever thought about turning this into an actual company.
Fast forward to 2016: Angel Assistance (now Hailo) begins. I was 22, self funding, and had to convince people twice my age that we were the solution for a stress-free home. I didn't even pick the name. Clients came home to a clean kitchen enough times that they started saying it themselves: "You're an Angel."
Since 2016, Hailo has run on a predictable schedule, with the same Angel who gets to know your home, your family, your routine, and your needs.
The 4 p.m. scramble with no dinner plan is gone.
One person who knows your house, shows up when she says she will, and tells you the truth when something's off.
You and your Angel share one to-do list, and Hailo is a call away when something needs sorting out.
Full service
Every household is on a prepaid monthly package built around a predictable routine of support. No timesheets to review and no payroll or scheduling eating your Sunday.
From $880 a monthMost households land around $2,400.
We visit your home, suggest a weekly schedule, and match you with an Angel who fits your family. Then we keep it running.
Candidate Sourcing
Some families want to hire and pay their person directly. For that, there are two options, and you only pay for what you need.
$500
For when you're new to hiring household help, you're changing the kind of support you need, or you've tried this before and it didn't work.
Our founder personally visits your home. We go through your pain points, what personality would fit your family, and what kind of system will hold up in your specific house.
Move into The Match later and this session is already covered. You never pay for it twice.
Start here →15% of annual salaryMinimum $2,500.
For when you have the strategy but you don't have the time to find the person.
I run the whole search and only bring you people worth your time.
If things change later, a second search is $1,500, and $1,000 for each one after that.
Find my match →Not sure which one fits? Start with a conversation and we'll work it out.
Why Hailo
Over 200 households, 10+ years, and a very clear idea of what holds up in a household on a hard week.
Scheduling, timestamps, payroll, and coverage when your Angel is out are all managed by us. You'll never chase a timesheet again.
The only thing uniform about our Angels is the work ethic. We match skills and personality to your home, not whoever happens to be free on Tuesday.
As your Relationship Manager, we check in quarterly, share tips on being a great client, and step in when something feels off.
You're on a month-to-month package. If life shifts, finish out the month, give us two weeks' notice, and that's it.
Success Stories
Savannah is such a lovely person. She is really dedicated to her job of helping families and we're so grateful for her. You cannot go wrong with using her service, and getting to know her as a person.
Straight answers
Full service
Packages start at $880 a month and go up to $7,000 a month for larger homes. Most households land around $2,400. Your package is built from the weekly schedule we suggest at your Home Visit, and it's prepaid for the month.
Full service is Georgia only, mainly metro Atlanta. Outside of Georgia? Candidate sourcing works from anywhere in the US.
We will do a Home Visit during our onboarding process. The team uses their years of experience to suggest a weekly schedule for your household. Our minimum is one shift per week, and we try to keep our shifts at a two hour minimum.
Unfortunately, no. All of our Angels are skilled in constantly changing environments and really benefit from the daily switch up in households. The maximum we schedule is 25hrs per week. We can add on virtual assistance and meal planning on top of your 25.
One of the reasons we started in 2016 was to help households like yours. If you don't need full time nannying, but you are out of the realm of professional organizers or executive assistants charging $100+ per hour, we may be the perfect solution. We thrive on the fractional hiring model!
Absolutely not! We have a variety of favorite clients: single entrepreneurs, couples with animals, and even a few partners with no dependents in the home. Whether you're a busy single or an active family of 6, you can benefit from delegation!
We do not deep clean. Deep cleaning includes: bathrooms, sweeping, mopping, dusting, routinely cleaning poop, routinely changing sheets, cleaning furniture, the like. Angels will inform you if there's a task they're not trained to do.
Great question! We do not have the credentials to provide CNA or medical care. However, we would love to help out your parent if they need some help with household tasks and a friend to talk to a few times per week! Packages will be determined the same as any other household.
The only thing uniform about our Angel Squad is our work ethic! We love the variety of skills and personalities we bring into each home. One Angel that matches perfectly with Family B may not mesh with Family A. As your Relationship Manager, we provide tips and tricks on being the best client and will step in when needed to invest in your relationship with your Angel, including quarterly check-ins.
We provide a uniform training model and cover as much as we can. However, we do tailor services to each household, specifically. If you love the way your previous Angel did a task, we encourage you to show your current Angel what you liked about their process so we can continue making you happy!
We do that all for you! The schedule, timestamps, covering for time off or families out of town, are all managed by the company. You will get some onboarding documents detailing how hours are tracked and billed.
No! If you begin services and have a sudden life shift, we only ask you to finish out your current month of services. We ask you give us at least two weeks of notice so we can get to filling your Angel's hours.
As a relationship-based service that gets to know your home, your family, and your needs, one-off shifts are more of a waste of time. Your household support spends up to an hour figuring out where everything goes, and it's not an efficient way to spend your money or our time.
The secret recipe is consistency and commitment. As you can plan out the days you'll have help, it becomes easier for you to plan your tasks and for your support to predict your needs.
We have the same rate for every visit since you're on a prepaid package for the month. We highly encourage you to take advantage of your digital to-do list to make sure you're getting the most out of your Angel service!
Yes! We have a Finder's Fee embedded in our agreement that explains this process, or you can sign up for a one time search process to find the right fit for you. We don't want to be “gate keepers” for your home.
We currently don't have the knowledge or resources to provide government assistance or take government-issued pay. We are open to it, but would need to be connected to someone who has knowledge of government contracts.
We are not a daycare and have no physical building to hold children or pets.
Candidate sourcing
The Kitchen Table is $500 for your full strategy session. The Match is 15% of the annual salary, with a $2,500 minimum. If you start with the Kitchen Table and move up later, that session will be included as paid in your package.
Absolutely! Wherever you are in the US, I'd love to work with you. The Kitchen Table and The Match work anywhere, so this works just as well from Denver as it does from Decatur! Outside Metro Atlanta, travel expenses (flight and board, if needed) are covered by you, on top of the Kitchen Table fee. I'll walk you through it before we book so you know exactly what to expect.
You do. You hire your household employee directly and pay them directly. That usually works out to a better hourly rate than an agency quotes, because there's no company margin sitting in between.
The Match comes with a 30 day guarantee. There tends to be about a 30 day acclimation period for any new hires in the home. If your first match turns out to not be a fit inside the first 30 days, I find you a backup candidate at no cost. After that, a second search is $1,500, and $1,000 for each one after.
Nannies, house managers, personal and household assistants, and the blended roles most families actually need. If you're not sure what to call it, that's exactly what The Kitchen Table is for.
I only take on a certain amount of households at a time and will notify you if I've reached my current capacity. Usually we will schedule our Kitchen Table session within 2 weeks. After that, you set the pace. Some families want someone in their home within weeks, and some just want the plan first. Once we start our partnership, I will send over due dates for each mile marker. These tend to be very flexible!
Your first step
Tell me a little about your home and what isn't working. There's no commitment in it, and no sales call waiting on the other side.